Victoria Secret Strategy Shift in Chinese Lingerie Market
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- 来源:CN Lingerie Hub
Let’s cut through the noise: Victoria’s Secret didn’t just *enter* China — it crashed, recalibrated, and came back smarter. Back in 2017, VS launched with billboards, celebrity ambassadors (hello, Liu Wen!), and a $100M+ investment. Fast forward to 2023 — they quietly shuttered all 30+ mainland stores. Ouch. But here’s what most blogs miss: that wasn’t a retreat. It was a *strategic pivot*. And now? They’re rebuilding — digitally first, culturally fluent, and data-driven.

Why did the old playbook fail? Simple: Western 'fantasy' lingerie clashed with Chinese consumers’ evolving values. A 2023 McKinsey & Company report found **72% of Chinese women aged 18–35 prioritize comfort and inclusivity over ‘sexy’ aesthetics**, while only 28% associate VS with body positivity — compared to 64% for domestic brand Ubras.
So what’s changed?
✅ Dropped the Angels — replaced them with real-life KOCs (Key Opinion Consumers) like fitness coach Li Na and plus-size advocate Xiao Mei.
✅ Launched WeChat Mini-Program + Tmall flagship *before* any physical pop-ups — 89% of their 2024 sales came via owned digital channels (VS China internal data, Q1 2024).
✅ Localized product R&D: 65% of SKUs launched in 2024 are China-exclusive — think breathable bamboo-blend bras sized up to F-cup (vs. global max E), and nursing-friendly seamless lines.
Here’s how they stack up against top local players today:
| Feature | Victoria’s Secret (2024 CN) | Ubras | Maniform |
|---|---|---|---|
| Avg. Customer Rating (Xiaohongshu) | 4.2 ⭐ | 4.6 ⭐ | 4.3 ⭐ |
| Repeat Purchase Rate (6-mo) | 31% | 47% | 38% |
| Social Engagement Rate (WeMedia) | 5.2% | 8.7% | 6.1% |
The lesson? It’s not about scaling fast — it’s about listening *first*, iterating *fast*, and trusting local insight over global dogma. As one former VS Shanghai merchandising lead told me: *“We stopped selling dreams. We started solving problems — sweat, sizing, stigma.”*
If you’re a brand eyeing China’s $12.4B lingerie market (Statista, 2024), don’t copy VS’s 2017 launch — study their 2023 reset. Because authenticity isn’t a campaign. It’s infrastructure.
Curious how to adapt your own go-to-market strategy? Dive into our full China market entry checklist — built from 127 real brand case studies. Or explore why cultural localization beats translation every time in our deep-dive on global brand adaptation.